What We Collect
We collect the e-mail addresses and certain personally identifiable information of those who communicate with us via e-mail or register with us to open an “Account”. We also collect certain aggregate information regarding which pages users access or visit, and information volunteered by the users (such as any surveys Infinity Box might conduct and/or site registrations). We may use personal information to provide the Services you’ve requested, including services that display customized forms. We may also use personal information for auditing, research and analysis to operate and improve the 23dna Site.
We do not knowingly collect or maintain personal information from individuals who are under 13 years of age, and no part of our Site or Services are designed to attract people under the age of 13. Protecting the privacy of children is very important to us. If we obtain knowledge that a user is under the age of 13, we will take steps to remove that user's Personal Information from our databases.
Use of Information.
The Site and Services are hosted in the United States. If you access the Site or Services from the European Union, Asia, or any other region with laws or regulations governing personal data collection, use, and disclosure that differ from United States laws, please be advised that through your continued use of the Site or Services, you are transferring your Personal Information to the United States and you consent to that transfer. Additionally, you understand that your Personal Information may be processed in countries (including the United States) where laws regarding processing Personal Information may be less stringent than in your country.
Infinity Box complies with the U.S.-EU and U.S.-Swiss Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries and Switzerland. Infinity Box has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. You can learn more by visiting the Safe Harbor Program Website and checking out our certification page.
Enforcement, Questions, and Complaints
23dna Team customers who contact 23dna through this mobile form can benefit from a 10% discount. In addition to this, the form is comprehensive, it only requires some basic information, such as the first and last name, e-mail address, phone number, physical address, zip postal code plus a customer's personal message box. The customer will receive an e-mail plus a phone call within minutes, to provide more details about his or her problem.
thank you 23dna™
Last Updated: Jul 27, 2015